If you need assistance outside of those hours, please submit your question via our Ticket System.
If you encounter problems during the usage of our products, we suggest you look them up in our Knowledge Base first. If you can't find a solution there, please do not hesitate to create a ticket through our Ticket System.
Registration code online recovery
You can retrieve your registration code by providing us your registration Email address. After receiving it, we'll send you an Email containing your code information.
Note: Please make sure to input the right Email address you used to buy DVD-Cloner.
For DVD-Cloner's Questions: firstname.lastname@example.org
For DVD-Cloner for Mac's Questions: email@example.com
For iPod-Cloner's Questions: firstname.lastname@example.org
For Open DVD ripper's Questions: email@example.com
For Open DVD Ripper for Mac's Questions: firstname.lastname@example.org
For Stream-Cloner's Questions: email@example.com
For Blue-Cloner's Questions: firstname.lastname@example.org
For Blu-ray to DVD's Questions: email@example.com
For Open Blu-ray ripper's Questions: firstname.lastname@example.org
For Blu-ray to HDD's Questions: email@example.com
For Open MovieBox's Questions: firstname.lastname@example.org
For Game-Cloner's Questions: email@example.com
For Open SmartBurner's Questions: firstname.lastname@example.org
For OpenCloner UltraBox's Questions: email@example.com
For Open SuperConverter's Questions: firstname.lastname@example.org
Sales and marketing
Join our affiliate program and gain 40% commission now.
If you have any question related to online ordering (NOT technical questions), please contact our sales representatives:
- For orders from SWREG (The order number has the format U#######, like U8888888):
Email: Click here to send SWREG an Email.
Address: The Shareware Village, Colyton, Devon, England EX24 6HA
- For orders from MyCommerce (The order number has 2 "-", like 10282004-55530-3333, 1099999999-8888-222222):
Tel: 1-877-353-7297 (Toll free, USA/Canada only)
Tel: 1-952-646-5331 (International)
Address: 9625 West 76th Street, Eden Prairie, MN 55344 USA
For sales and marketing questions, please contact Marketing Department or Sales Department.
If you are not satisfied with the service of our support team, please click here to make a complaint. Our Support Manager will take your complaint seriously.
- Copy a Blu-ray movie to DVD(s)
- Copy a Blu-ray movie to AVCHD DVD(s)
- Totally the same picture quality to the original
- DVD-Cloner - DVD Copy Software
- DVD-Cloner for Mac - DVD copy for Mac
- iPod-Cloner - DVD to iPod Converter
- DVD-Cloner Platinum
- DVD-Cloner Gold
- Open DVD ripper
- Open DVD Ripper for Mac
- Blue-Cloner Diamond
- Open Blu-ray ripper
- Blu-ray to DVD
- Blu-ray to HDD
- Open MovieBox - a free movie collector
- Open SmartBurner
- OpenCloner UltraBox
- Open SuperConverter
- Do not send any Email to this post-only Email nonreply@DVD-Cloner.com.
- Please keep the ticket access link in the Email you've received. You'll need it to view our reply.
- To ensure a prompt reply, please don't submit the same question more than once.
- If you have any other questions, please click here to submit.